Last night, I thought about my email campaign strategy to get my site back. The guy who's got it locked and won't let me at the domain to transfer it still hasn't responded (look at yesterday's post if you missed it). A quick situation analysis made it clear the email campaign was a nice try – I had kept on message and scheduled emails with obnoxious frequency (at least twice a day) – but with no response after a week, it was a bust and I needed another plan. It was time to move on and implement a social media campaign.
So each day, I'm going to post about my problem getting my website, brendavanginkel.com, back in my hands. The posts will be short and sweet. Hopefully, entertaining. Perhaps instructive.
I might be drawing a bit on Brené Brown's study of shame (Google her if you're not familiar with it). I'm a compassionate person so I won't be unkind, and won't mention the name of the guy involved. I realize there might be a perfectly good explanation of why this guy won't unlock my domain or let me at the control panel. And until I've got my site back, I will do what I can to make it happen. Many who know me well, know I'm persistent and work hard.
Update: So great news, the guy sent me an email this afternoon (soon after the blog post went up). Seems all my emails went into his spam folder, he explained he's busy and will get to it when he gets time. Clarified that he isn't working for me, and was doing me a favour. I really don't think he realized that he'd transferred my domain to himself. I tried to explain again that no one can unlock it but him. Hopefully tomorrow I can have everything back online.
And my last update (Jan 31): My site is back in my hands, after contacting the company I'd surmised he was using. Glad it all worked out.
Brenda van Ginkel
Every brand that is making a difference to people or the planet deserves to stand out and be noticed. I write about creative direction and brand strategy for entrepreneurs and those supporting them, packaging concepts with messaging for growth and audience engagement in a crowded, noisy digital space.